Step 2: Dip the sensor into the tank outside of any static wells.

• If the condition clears, there may be an issues with the static well. Cut down the length of the static well to expose the White rod, install the sensor and retest.
• If the condition does not clear, proceed to Step 3.

Step 3: Perform the Sensor Bucket Test. If you cannot perform a Sensor Bucket Test, then perform a Sensor Probe Continuity Test.

• If the condition clears and the system works as expected, there may be environmental issues with the tank.
• If the condition does not clear, perform the Control Panel Test.

• Remove all sensor wires from the terminal block in the control panel.
• Completely remove the sensor from the water.
• Use a Volt/Ohm meter between the sensor wire and end of the corresponding sensor probe.
  • For example, test between Black sensor wire and Black probe.
• Test each respective sensor wire and probe colors.
• If any of the wire/probe sets tests “OPEN”, then inspect the length of the sensor cable and splice points for damaged or faulty connections. If no visible damage is found, the sensor will need to be replaced.
• If unable to reach between sensor wire and probe, twist wire ends together in pairs (Black-Brown, Red-White, etc.) and test between the corresponding probes. The wire-pair combination does not matter, just ensure the wire pairs belong to a corresponding probe. For example, if there is no Blue probe, then do not include the Blue wire in the test. For example, if you connect the Black sensor wire to the Brown sensor wire, then measure the continuity between the Black and Brown probes. The continuity between probes should be about 1-2 ohms. A significantly greater reading would indicate a break in the sensor wire and would require replacing the sensor.

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